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Automobile Dealership Sales Software & Management System Search Search Support Contact Workshops What’s New Login Get Started Login VinSolutions Our Products CRM Desking Inventory Management Automotive Intelligence Virtual Assistant Automated Marketing Marketing Texting Connect Mobile Integrations Challenges Solved For Owners For General Managers For General Sales Managers For Internet Sales Managers Client Testimonials Learning Resources Blog Events News Client Resources What’s New Performance Management Help CenterCareers Contact Us Giving Back Our Team Get Started Search Search Our Products CRM Desking Inventory Management Automotive Intelligence Virtual Assistant Automated Marketing Marketing Texting Connect Mobile Integrations Challenges Solved For Owners For General Managers For General Sales Managers For Internet Sales Managers Client Testimonials Learning Resources Blog Events News Client Resources What’s New Performance Management Help CenterCareers Contact Us Giving Back Our Team Support Contact Workshops What’s New Login Get Started Login MAKE EVERY CONTACT AN OPPORTUNITY 49% more trade-ins per month Start Here MAKE EVERY CONTACT AN OPPORTUNITY 49% more trade-ins per month Start Here When You know more, you win more Identify shoppers who are 15x more likely to buy. Book Your Demo Now! When You know more, you win more Identify shoppers who are 15x more likely to buy. Book Your Demo Now! ENGAGE WITH EVERY LEAD, EVERY TIME. Maximize your sales team’s efficiency with a CRM-integrated virtual assistant that connects with customers 24/7. Request a Demo What’s Your Challenge Every car dealership is different, and that means every dealership has its own unique challenges. Select your biggest challenge to learn more about which tools and techniques can best help you solve for the obstacle getting between you and more sales. My customer experience isn’t good. My data is a mess. My marketing is not delivering results. My salespeople aren’t using our software. My close rate is low. My customers want flexibility. My digital sales process isn’t working. My lead volume is low. My customer experience isn’t good. A poor experience leads to poor results. The impact of customer experience on dealership results can’t be overstated. Two-thirds of consumers say they would pay more for a great experience. And yet many dealerships are still falling short; only 36% of consumers are satisfied with their dealership. Show me how to improve my customer experience My data is a mess. Bad data can cost you big. Inaccurate data can cost companies 15% to 25% of revenue. When your CRM is littered with incomplete, duplicate, incorrect and out-of-date information, it creates a ripple effect throughout every part of your business. Show me how to clean up my data My marketing is not delivering results. Irrelevant marketing drives customers away. A one-size-fits-all mass marketing strategy won’t just waste time and resources; it can also leave a negative impression on your customers. Without the right tools and processes to identify the right offers to the right customers, you could be delivering irrelevant or duplicate marketing communications. Show me how to improve my marketing ROI My salespeople aren’t using our software. Low software utilization means low ROI. For software to boost results, people have to use it. While the average CRM pays back $8.71 for every dollar spent, your dealership won’t see good returns on your software investment if it is underutilized—or worse, not utilized at all. Show me how to improve my team’s software usage My close rate is low. Higher close rates open the door to higher profit. When you invest a lot in capturing and following up on opportunities, a low close rate is frustrating—and costly. A few more sales per month could be the difference between success and struggle for your dealership. Show me how to close more deals My customers want flexibility. Consumers prefer a unique car-buying journey. Consumers are doing more shopping online than ever, and they expect flexibility and control in the car buying process. Dealers who don’t change their processes lose out on much more than they might think. Show me how to give customers flexibility My digital sales process isn’t working. Digital sales options are no longer optional. 64% of shoppers want to do more of the purchase steps online compared to the last time they purchased a vehicle. To compete in today’s market, your dealership must be able to facilitate a sale from anywhere, whether the customer prefers a traditional, digital, or hybrid buying experience. Show me how to implement digital sales. My lead volume is low. Poor lead capture limits opportunities from the start. All sales start with a lead, but not all leads start with a submitted form. Without the right tools, you might be missing ready-to-buy leads in your data right now. Show me how to increase lead volume Real Stories with Real Results Hear dealers share their before-and-after experiences with VinSolutions. Watch the videos below to see how these users are using VinSolutions ’ latest features and tools to solve their dealership’s biggest challenges, including manag ing their sales processes, improv ing their customer experience, and driv ing results for their business. Find Shoppers Sooner Kevin Patterson Vice President, Nourse Chillicothe Automall Read More Find Shoppers Sooner Kevin Frye Marketing Director, Jeff Wyler Automotive Family Read More Take a Self-Guided Tour Create a personalized demo to see how VinSolutions gives you the data-driven insights needed to identify better opportunities sooner, accelerate the purchase process, and improve sales. SELECT A DEMO THE LATEST AUTOMOTIVE RETAIL INDUSTRY NEWS AND UPDATES Stay on top of what is happening in dealership software updates, automotive retail industry trends, and best practices for digital car sales. Our latest blogs, guides, and other educational resources will give you the tools and strategies you need to stay ahead of your competition. Article Overcome Staffing Challenges with Virtual Assistant Technology As you search for the right staffing balance at your dealership, virtual assistant technology can help you bridge the gap and boost productivity, without sacrificing customer experience. Read More Article 3 Sales Approaches for Overcoming Inventory Shortages As you move away from traditional sign-and-drive sales strategies, consider implementing the following practical sales approaches that benefit the current state of the industry. Read More Guide Learn How Top Dealers are Thriving Take an in-depth look at how some savvy dealerships managed to thrive during a down economy to become both more profitable and more efficient. Read More Ready to drive more traffic to your store and close more deals? 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